PHONE US (604) 988 8258

Having your jewelry lost? We understand your frustrating situation. Romance Jewellers is very experienced in dealing with insurance claims. There is no charge to prepare an insurance estimate. Come to us and leave the hard work for our insurance claim professional.

To make the process accurate, simpler and quicker – write a list of all the jewelry and watches you lost with as much of this information you have and know:

  • Chains: metal, karat, length, style, weight
    e. gold chain, 10Kt, 22inches, box link, 6grams
  • Watches: gender, brand, model number, bracelet, material
    i.e. Ladies Bulova, 56G55, leather strap, gold tone
  • Rings: style, metal karat, weight, gemstones – number, size, and quality
    i.e. Engagement ring, 14Kt, 5 grams, half carat diamond, SI1/G-H
  • Earrings/Pendants: style, metal karat, gemstones – number size and quality i.e. studs, 18kt, diamonds, 0.75ct tw, VS2/H with 12 x 2mm AA quality emeralds

If you don’t know all the above specifics, any information you can provide helps our insurance specialists.  They will fill in the blanks with you, using samples, aids, and catalogs. Please bring appraisals, bills of sale, pictures, and certificates you have for the lost items.  To make an appointment please call us (604) 988-8258 and we will be happy to assist you.

jewelry insurance claim